Contact NCH Software
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In order to see that your message goes to the right person please submit your message on the correct form.
- Presales Questions
Questions before downloading. To contact our sales staff with questions about what our programs do please submit your question using the link on the bottom of the product's Frequently Asked Questions (FAQ) page.
- Technical Support
Questions after installing. For all technical related questions where you need to contact a support agent, please use the link on the bottom of the product's 'Support' page.
- Registration and Licensing Support
For issues relating to your software license, see use the link on the bottom of the registration support page or click on the link above.
- Accounts and Billing
If you have questions about a recent online purchase including discrepencies with billing please click on the above link and use the contact form.
- Refunds
For information on our software and hardware refund policies.
- Software Suggestions
For any suggestions for improvements to existing NCH software or suggestions for other software that you might need. Many of our software projects have been undertaken after suggestions from users like you.
- Software Branding and Customization Services
We offer product branding, language translations, and large scale product customizations. Please visit our business services portal for more information on how to contact us.
- Reseller Enquiries
If you wish to become a reseller of any NCH Software applications.
- Press Enquiries
For press related details on our company, software and recent press releases.
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| By Phone |
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Platinum Support Line (paid customers only).
- USA, Canada and rest of Americas please use 303-557-0211.
- Australia, NZ and Asia please use (02) 6223 5051 you must dial your international code before dialing the number.
- UK, Ireland, Europe and Africa please use 0113 3508 998
You must have your personal access code ready to be connected to support.
If you are not a platinum support customer, please contact us by email using one of our contact forms.
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| By Fax |
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Please do not send through refund requests, purchase orders or sales requests to this fax number unless instructed to do so before hand by our support team. You may use the links above to send through sales requests and questions.
303-889-5134
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| By Mail |
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NCH Software, Inc.
6120 Greenwood Plaza Blvd
Greenwood Village CO, 80111
USA
NCH Software Pty Ltd
U13 Level 3, 28 University Avenue
GPO Box 1169
Canberra, ACT 2601
Australia |
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